ENT Partners of Texas is dedicated to the health and safety of our employees and our patients. Our current plan is to remain open during the COVID-19 outbreak and take care of you the best we can.
ENT Partners of Texas is dedicated to the health and safety of our employees and our patients. Our current plan is to remain open, albeit with reduced hours, to take care of you the best we can. See below for current changes to our office schedule. In the meantime, we want to share some additional measures we have put in place to further protect our patients’ and staff’s health and safety.
We are asking our patients to follow the national health care CDC guidelines. If you are feeling sick, have fever, chills, sweats cough or sore throat, or if you have traveled out of the country in the last month, or been around anyone with COVID-19, we ask you to stay home and reschedule your appointment.
We will not be seeing any patients with a cough and/or a fever. If you have a cough or fever please contact your Primary Care Physician. If you do not have a Primary Care Physician, please contact the Dallas County Health Department at (214) 819-2000.
Per the CDC guidelines we are now limiting appointments to urgent problems only. We ask that all patients with non-urgent needs to please postpone your visit to a later date. This includes all non-essential surgeries.
If you have an appointment for an urgent problem, please come alone, or bring as few people with you as possible.
We will only be seeing patients with urgent problems on Mondays, Wednesdays and Fridays.
The Allergy department will only be open on Mondays and Wednesdays.
We are now offering telehealth appointments to all of our established patients, if telehealth is an appropriate option for your type of appointment. Please call the office to schedule a telehealth appointment, or to find out if that is a viable option for you. We will not offer telehealth visits for any new patients.
Please note that you will be screened by Baylor Scott and White employees at the East Entrance before you can enter our building. Please allow additional time before your appointment to get through that screening process.
We have reduced our staff to reduce risk of exposure. If you need to call our office, please be patient and understand hold times may be longer than normal. You may need to leave a message with the person you are trying to reach, as many of us are working from home and calling in throughout the day to collect messages.
Let us reassure you ENT Partners of Texas have always carefully disinfected our equipment before or after each use, and we repeatedly clean our office to maintain a safe and healthy environment. With this outbreak we have further expanded our office protocols and increased the frequency of cleaning of all patient contact areas.
We strongly encourage everyone to follow the CDC’s precautionary measures in an effort to remain healthy and prevent the spread of COVID-19:
- Practice “Social Distancing” and avoid close contact with anyone who is sick.
- Frequently wash your hands with soap and water for at least 20 seconds.
- Clean and disinfect frequently touched objects and surfaces.
- Avoid touching your eyes, nose, and mouth to prevent the spread of germs
- Stay home when you have any symptoms or are sick, except to get medical care.
- Cover your mouth with your inner elbow or a tissue when coughing or sneezing to avoid the spread of germs.
We want to reassure you we are closely monitoring the COVID-19 situation. We will continue to update you as more pertinent information and guidelines are developed. In the meantime, please call (972) 402-8404 if you have any questions or concerns.
To better serve our patients, ENT Partners of Texas (formerly Irving-Coppell ENT) has established a portal for HIPAA and private medical related forms of communication.